escala88 is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy explains exactly what personal information we collect, how we use it, who we share it with, how long we keep it, and what rights you have under Philippine data protection law.
escala88 ("we," "us," "our," or "the Company") is the data controller responsible for the personal information you provide when you use the escala88 online gaming platform available at https://escala88.vip ("the Platform"). As a data controller, we determine the purposes and means of processing your personal data and bear responsibility for ensuring that such processing is carried out lawfully, fairly, and transparently.
This Privacy Policy is issued in compliance with Republic Act 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations ("IRR"), as administered by the National Privacy Commission ("NPC"). It is also informed by applicable PAGCOR data governance requirements applicable to licensed online gaming operators.
This Policy should be read together with our Terms & Conditions, which govern the overall contractual relationship between you and escala88. Defined terms used but not defined herein carry the meanings given to them in the Terms & Conditions.
escala88 collects the following categories of personal data from players and prospective players. We collect only what is necessary for the purposes described in this Policy — we do not collect personal data in excess of what is required for lawful operation of the Platform.
| Category | Examples | Why We Collect It |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number (PhilSys, Passport, Driver's License, UMID, SSS, Voter's ID) | Account registration, KYC verification, age verification, AML compliance |
| Contact Data | Philippine mobile number, email address, residential address (barangay, city/municipality, province) | Account communication, OTP delivery, withdrawal verification, support |
| Financial Data | GCash number, PayMaya number, bank account details (BDO, BPI, Metrobank), transaction history, deposit/withdrawal amounts | Payment processing, fraud prevention, AML monitoring, AMLC reporting obligations |
| Gaming Activity Data | Game sessions played, bet amounts, win/loss records, bonus usage, session duration, game preferences | Game provision, responsible gaming monitoring, bonus administration, player analytics |
| Technical Data | IP address, device type and model, browser type and version, operating system, screen resolution, login timestamps | Security monitoring, fraud detection, duplicate account detection, platform optimization |
| KYC Documentation | Scanned/photographed government IDs, selfie with ID, proof of address documents, source of funds documentation | Identity verification, PAGCOR compliance, AML obligations under RA 9160 |
| Communication Data | Live chat transcripts, email correspondence, support ticket content, promotional communication preferences | Customer support, dispute resolution, regulatory record-keeping |
| Marketing Preferences | Opt-in/opt-out status for promotional emails and SMS, promotion history | Direct marketing (with consent), personalizing promotional offers |
We do not intentionally collect sensitive personal information as defined by the DPA (such as health data, religious beliefs, or political affiliations) unless specifically required for responsible gaming assessments, in which case we will obtain your explicit consent.
escala88 collects personal data through the following channels and methods:
escala88 uses the personal data we collect for the following specific purposes:
Under the Data Privacy Act of 2012, escala88 relies on the following lawful bases for processing your personal data, depending on the specific purpose:
escala88 shares personal data only in the circumstances described below. We do not share your data with third parties for their independent commercial use.
All third-party processors engaged by escala88 are subject to data processing agreements that require them to implement appropriate technical and organizational security measures and to process personal data only on our documented instructions.
escala88 uses cookies and similar technologies on the Platform to provide core functionality, enhance performance, and — where you have consented — to deliver personalized promotional content. The following types of cookies are used:
You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the escala88 Platform. Most modern browsers allow you to refuse third-party cookies while permitting first-party cookies necessary for Platform operation.
escala88 retains personal data for as long as is necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, and to resolve disputes and enforce our agreements. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures, unless further retention is required by a specific legal obligation or ongoing dispute.
escala88 implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, destruction, and accidental loss. Our security framework includes:
While we implement industry-standard security measures, no online platform can guarantee absolute security against all threats. You are responsible for maintaining the confidentiality of your escala88 account credentials and for notifying us immediately if you suspect any unauthorized access.
As a data subject under Republic Act 10173, you have the following rights with respect to your personal data held by escala88. You may exercise any of these rights by contacting our Data Protection Officer at the details provided in Section 14.
You have the right to be informed of what personal data we collect, the purposes of collection, and how your data is processed — which this Privacy Policy provides.
You may request a copy of the personal data we hold about you. We will respond within 15 business days of receiving a valid request.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. Contact support or update your account profile directly.
You may request deletion of your personal data where it is no longer necessary for the purpose collected, subject to our legal retention obligations under PAGCOR and AML law.
You may object to the processing of your data for direct marketing at any time. You may also object to processing based on legitimate interests where you have grounds relating to your particular situation.
Where technically feasible, you may request your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
Where processing is based on your consent (e.g., marketing communications), you may withdraw consent at any time without affecting the lawfulness of prior processing.
If you believe your data privacy rights have been violated, you may lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of the above rights, please contact our Data Protection Officer as described in Section 14. We will acknowledge your request within five (5) business days and aim to fulfill it within fifteen (15) business days. Complex requests may take up to thirty (30) business days, in which case we will notify you of the extended timeline and reason.
escala88 implements age verification measures at the point of registration and during KYC processing to prevent access by persons under 21. If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will immediately suspend the associated account, delete all personal data relating to that individual, and report the matter to PAGCOR as required.
If you are a parent or guardian and believe your child or dependent under the age of 21 has registered an escala88 account, please contact our Data Protection Officer immediately at the details in Section 14 so that we can take prompt remedial action.
Some of escala88's service providers, technology infrastructure partners, and game content licensors are located outside the Republic of the Philippines. Where personal data is transferred to processors or sub-processors in other countries, escala88 ensures that appropriate safeguards are in place to protect the transferred data in accordance with the requirements of the Data Privacy Act.
These safeguards include:
A list of the categories of countries to which personal data may be transferred is available on request from our Data Protection Officer.
escala88 may update this Privacy Policy from time to time to reflect changes in our data processing practices, new regulatory requirements, or improvements to our Platform. When we make material changes to this Policy, we will notify registered players by email to their registered address and/or by a prominent notice upon login to the escala88 Platform.
The "Last Updated" date at the top of this Policy will always reflect when the most recent revision was made. We encourage you to review this Policy periodically to stay informed about how escala88 protects your personal data. Your continued use of the Platform following any update to this Policy constitutes your acknowledgment of the revised terms.
If you have any concerns about changes made to this Policy, you may contact our Data Protection Officer or request account closure in accordance with the Terms & Conditions.
escala88 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and the Data Privacy Act of 2012. If you have any questions about this Policy, wish to exercise your data subject rights, or want to raise a data privacy concern, please contact:
If you are not satisfied with our response to your privacy concern, you have the right to escalate the matter to the National Privacy Commission of the Philippines, which has jurisdiction over data privacy complaints under RA 10173.
A plain-language summary of what our Privacy Policy means for you as a Filipino player on the escala88 platform.
escala88 does not sell, rent, or trade your personal information to advertisers or data brokers. Your data is used exclusively to operate the Platform, comply with Philippine law, and protect your account — full stop.
All data you transmit to the escala88 Platform is protected by TLS 1.3 encryption. Your login credentials, payment details, and personal information travel across the internet in an encrypted form that is practically impossible to intercept.
escala88 processes your personal data in full compliance with Republic Act 10173 (Data Privacy Act of 2012) and the oversight of the National Privacy Commission. Your rights as a Filipino data subject are real and enforceable.
We collect only what is genuinely necessary for account operation, payment processing, and legal compliance. We don't ask for information we don't need, and we don't keep it longer than we're required to.
Access, rectification, erasure, objection, portability — your DPA rights at escala88 are fully operational. Submit a request to our DPO and we will respond within five business days with a concrete plan to fulfill it.
If a data breach ever occurs that puts your personal information at risk, escala88 will notify the NPC within 72 hours and inform affected players promptly — in accordance with our legal obligations and our commitment to transparency.
escala88 combines a 1,000+ game lobby, instant GCash deposits, and real PHP payouts with the serious data protection and PAGCOR regulatory oversight that Filipino players deserve. Join today.